Updated: 15 June 2026
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The terms applicable to each course purchased online or in person are governed by the registration form submitted and signed by the applicant.
In the absence of a registration form requiring signature, the General Terms and Conditions published herein shall apply.
Payment made by the student/client for the purchase of a training programme shall constitute acceptance of and agreement to these General Terms and Conditions.
The acronym NMC refers to and shall be construed as an abbreviation of the parent company name, Noble Manhattan Coaching.
GENERAL TERMS AND CONDITIONS FOR ONLINE PURCHASES AND PARTICIPATION IN TRAINING PROGRAMMES
1. General
1.1 Each course or programme has its own specific terms and conditions, which are agreed to upon registration as a student and govern participation in the relevant course or programme.
1.2 The financial provisions set out below do not supersede or replace the specific terms of any course but shall be interpreted together with them.
For enquiries: noble-manhattan@europe-ce.net
2. Fees
2.1 The fees stated cover tuition and course materials only (including workshops, online resources, and similar materials).
2.2 The student acknowledges responsibility for the full course fee, irrespective of whether they choose to complete the course.
2.3 Once the student has been granted access to course materials or any other resources containing the intellectual property of NMC Ltd, the course fee shall be non-refundable in the event of withdrawal or discontinuation, even if the course has not been completed.
3. Payments
3.1 Course fees must be paid in full, or in accordance with an approved instalment plan, prior to the commencement of the course.
3.2 The commencement date of the course shall be deemed to be the earliest of the following:
- the date of participation in a workshop or event (whether online or in person); or
- the date on which printed course materials are dispatched; or
- the date on which online access to electronic course materials is granted.
Whichever occurs first shall constitute the commencement of the course.
3.3 Where an instalment payment plan applies, course materials shall be provided following receipt of the first regular instalment under the plan, during the month following the deposit payment (normally within 14 days).
3.4 A monthly administrative fee of €25 shall apply to instalment payment plans unless otherwise agreed under an individual offer.
3.5 Payment Methods
- Bank transfer;
- Payment by bank card.
3.6 Currency
a. Prices are quoted in euros (€).
b. Payments are displayed and processed primarily in euros (€), or in British pounds (GBP), depending on the particular training programme.
c. Where the price of a course is stated in British pounds (GBP), the corresponding amount payable in euros (EUR) shall be calculated using a fixed internal exchange rate of 1 GBP = €1.17.
3.7 Refunds
Where payment has been made by bank card, any approved refund shall be processed solely as a reversal transaction to the same card within 30 days of approval of the cancellation request. Refunds to alternative cards or bank accounts (IBANs) shall not be accepted.
No refunds shall be made for fees relating to access to course materials, workshops, recordings, or electronic resources, as the student will already have acquired intellectual property belonging to NMC Ltd.
4. Payment Plans
4.1 Certain courses offer the option of payment by instalments. For details, please contact: noble-manhattan@europe-ce.net
4.2 Payment Methods
- Monthly instalments by bank transfer.
- Monthly instalments by credit card via WISE. A 3% surcharge shall apply to cover the platform’s service fees.
4.3 In the event of a missed instalment payment, the entire outstanding balance shall become immediately due and payable.
4.4 Administrative charges and late-payment fees may be applied in the event of delayed or non-payment.
4.5 Additional payments may be made at any time.
4.6 Where a payment plan is selected:
- Participation in live events, webinars, and training sessions may commence immediately upon receipt of the initial payment.
- Access to the online platform and digital resources shall be granted within 14 working days following receipt of at least 30% of the course fee.
- Printed course materials shall be dispatched by courier within 14 working days following receipt of the first regular instalment.
- A fixed monthly administrative fee of €25 shall apply irrespective of the number of instalments, the amount of the course fee, or the type of programme.
5. Deposit
5.1 The deposit confirms enrolment and secures the course fee applicable on the date of payment.
5.2 The commencement of the course may be deferred for up to two months following payment of the deposit.
5.3 The deposit is non-refundable in the event of cancellation or withdrawal.
6. Cancellation and Substitution
6.1 A participant may be substituted upon payment of an administrative fee of €150, provided that the office is notified before the commencement of the course. For enquiries: noble-manhattan@europe-ce.net
6.2 Where cancellation is made more than 14 days before the commencement of the training event, the course fee may be refunded less an administration charge of €250, except where the student has already received course materials or access to electronic resources, in which case no refund shall be made.
6.2(a) No refunds shall be made where cancellation occurs within 14 days, or less, prior to the commencement of an in-person event, as all organisational costs and commitments will already have been incurred.
6.3 Downloadable electronic products and recordings are non-returnable and non-refundable.
6.4 No refunds shall be provided for missed workshops or for courses that have already been delivered.
6.5 In the case of distance learning programmes, where cancellation occurs within 30 days of receipt of the course materials, and provided that:
- The materials are returned in perfect condition, and
- The student has not attended any in-person modules or residential training sessions,
The course fee may be refunded, subject to a deduction of €350.
7. Course Cancellation by Palitri / NMC Ltd
7.1 Palitri Ltd, acting as master distributor of NMC Ltd, may, at its sole discretion, cancel or withdraw a course at any time without liability. In such cases, participants shall be offered one of the following:
- an invitation to an alternative date, or
- a credit note, or
- a full refund of the course fee.
8. Other Terms
In consideration of being provided access to the course, the student agrees that:
8.1 All specifications, descriptions, promotional materials, or other information provided by NMC Ltd in relation to the delivery of the course are indicative only and may be amended, supplemented, or updated at any time, insofar as is reasonable, at the sole discretion of NMC Ltd, without prior notice or consent from the student.
8.2 Any liability of Palitri/NMC Ltd shall be limited to the amount of the fee paid.
8.3 NMC Ltd shall not be held liable where the course contains material with which the student is already familiar.
8.4 Participation in the course does not guarantee professional success or income.
8.5 NMC Ltd is a training organisation and not an agency; the success of any coaching practice depends entirely on the individual participant.
8.6 The student shall not engage in any activity that may compromise the intellectual property rights of Palitri International Ltd or NMC Ltd, including but not limited to website content, training materials, logos, copyrights, trademarks, graphics, client lists, and similar assets.
8.7 Promotions and Price Changes
Following payment and confirmation of enrolment, all terms, including the course or event price, shall be considered final and are not subject to change.
Any subsequent promotion, discount, or special offer for the same course or event shall not constitute grounds for a refund, price adjustment, or compensation.
All promotions are valid only for future registrations and are not applied retrospectively.
Promotional pricing forms part of the company’s marketing strategy and applies solely to new registrations made within the relevant promotional campaign.
Once a course or programme has been purchased at a promotional or discounted price, no refund shall be issued in the event of cancellation.